![]() Please be assured that your personal health information is kept confidential at Island Health and only stored within Canada. The MyHealth Help Desk is located in Missouri, United States. to 4 p.m.)įor technical support, call the MyHealth Help Desk, toll-free at any time, at 1-80. If you believe any of the information in your record is inaccurate: Contact Health Information Management at (Monitored Monday to Friday, 8 a.m. ![]() You can also contact HealthLinkBC (Dial 811), which provides access to non-emergency health information and advice in British Columbia. Questions about your health care should be directed to your family doctor (primary care provider) or specialist. Request Access to Someone Else's MyHealth Account MyHealth Support Need access to someone else's MyHealth account? Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the person is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult. Request Access to Someone Else's MyHealth Account Collection and Use of your Email and Phone Number.How to Manage Messages (Adult Cystic Fibrosis Patients).How to Manage Appointments (Adult Cystic Fibrosis Patients).How to Review Laboratory Results, Medical Imaging Reports and Appointments.How to set up and log in to your MyHealth account.Maintaining Security and Privacy with your MyHealth account (video) Quick Reference Guides MyHealth Frequently Asked Questions (webpage)Īccount Setup: How to create a MyHealth account (video) Request proxy access to someone else’s MyHealth account.View certain appointment details and instructions.Access and view certain Island Health clinical documents from medical staff (physicians, nurse practitioners and midwives).Access and view Island Health medical imaging reports.Access and view Island Health lab results.When you enroll in MyHealth, you will be able to: MyHealth User Experience Infographic MyHealth Features MyHealth Brochure for viewing and printing. ![]() No referral is required to enroll in MyHealth. MyHealth is the “patient view” subset of your electronic health record, which your health care team uses to provide you with care. It allows you to take ownership of your health and participate actively with your family doctor (primary care provider) or specialist. The MyHealth patient portal is a secure website that gives you convenient, 24/7 access to your Island Health personal health information from anywhere with an internet connection.
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